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Easy8 AI handover checklist

For Easy8 technicians who install Easy8 AI on-premises for a customer. Before you hand the installation over, confirm:

  • EASY_JWT_SECRET is set and identical in Easy8 and Chain
  • the scenario guide matches the product and hosting mode
  • Nginx publishes /ai/chain
  • https://your.easy.host/ai/chain/sys/monitoring.json works
  • https://your.easy.host/ai/chain/api/info shows the expected providers
  • all services the scenario needs are running
  • chain can reach the selected LLM provider
  • for PRO and Helpdesk, chain can reach Chroma and the embeddings endpoint

Checks and fixes: Verification and troubleshooting.