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Glossary

This page explains the main terms used in the on-premises installation guides.

Terms

  • Easy8 AI - the AI functionality integrated into Easy8
  • Chain - the Easy8 AI backend service that exposes the API used by Easy8 and the browser
  • Chroma - the vector database used for retrieval and indexed knowledge
  • Celery - the background worker used for indexing and asynchronous tasks
  • Redis - the shared broker and backend used by Celery
  • LLM - the language model provider used for text generation and reasoning
  • Embeddings - vector representations used for retrieval in Chroma-backed products
  • Easy8 AI Basic - product tier that needs chain, celery, and an LLM, but does not need Chroma or embeddings
  • Easy8 AI Knowledge assistant PRO - product tier that needs chain, celery, chroma, embeddings, and an LLM
  • Easy8 AI Helpdesk - product tier that needs chain, celery, chroma, embeddings, and an LLM
  • EASY_AI_PUBLIC_URL - the public browser-facing URL for Easy8 AI, typically /ai/chain
  • EASY_AI_CHAIN_URL - the internal Easy8-to-Chain URL used for server-to-server API calls